Walton Family Dentistry is required by federal and state law to maintain patient health information and privacy. We are also required to give you this notice about our privacy practices, what this policy legally means, and your rights concerning your health information.
You can visit the Walton Family Dentistry website without sharing information about yourself or revealing any information about who you are. Sometimes, however, we may need information from you, such as your name and address or other personal information, in order to communicate with you or allow you access to special member sections of our site.
In addition, if you give us personal information via the internet that our business partners or our practice needs—such as communicating with you, initiating a subscription to a newsletter, or providing you with a service—we will inform you how we will use your information. If you tell us that you do not wish us to have access to your information, we will respect your wishes.
We store your information in order to personalize your experience with us and offer you features and services that more closely meet your needs. Our site contains links to other websites not controlled by Walton Family Dentistry. The information you provide us does not transfer to those websites. We do not assume responsibility for the privacy practices or the content of those sites. We also encourage you to review the privacy policies of those sites.
We recognize the importance of protecting the privacy of certain basic personally identifiable information such as names, addresses, email addresses, phone numbers, credit card numbers, account numbers, Social Security numbers, and health information of our individual patients (“Patient Information”). We have adopted this policy to guide how we use such Patient Information.
The purpose of this policy is to balance our legitimate business interests in collecting and using Patient Information with the reasonable expectation of privacy, which may be held by those providing such Patient Information.
It is necessary for us to collect and store Patient Information to provide requested care and billing-related services. Many state dental regulations and governing entities require service providers to collect and retain some or all of such Patient Information.
The security of Patient Information is very important to us and we are committed to protecting the information we collect. We collect Patient Information only in a manner deemed reasonably necessary to serve legitimate business purposes and comply with legal obligations. This includes using commercially reasonable efforts to make our collection of Patient Information consistent with all applicable laws and regulations; exercising care in providing secure transmission and storage of information; taking commercially reasonable efforts to create and maintain firewalls, restrict access, and secure socket layers; and implementing other appropriate safeguards to ensure that Patient Information is used only as authorized by us and in compliance with this policy.
Our privacy protection practices help us maintain accurate, timely, complete and relevant information for our business purposes. Our communication system, software and database practices have been designed to aid us in supporting authenticity, integrity and confidentiality.
Patient Information Actions
You have the right to request your health information; request an amendment of health information you believe is erroneous or incomplete; receive a list of certain disclosures of your health information; request restrictions on how your health information for treatment, payment or health care operations is disclosed; request confidential communications; be notified following a breach of unsecured protected health information; and choose a representative for your health.
We will not sell, trade or rent Patient Information to outside parties or sell such information to outside parties.
The following are ways in which we may use or share your health information:
We may use your health information to provide you with dental treatment or services, such as cleaning or examining your teeth or performing dental procedures. We may also disclose your health information to others who need that information to treat you, such as dental specialists, physicians, nurses, technicians, and other health care team members involved in your care.
We may also use and disclose your health information to contact you to inform you about possible treatment options or alternatives, or to tell you about health-related services available to you.
We may use and disclose your health information to insurers and health plans for payment on the services or supplies we provide to you. For example, your health plan or health insurance company may ask to see parts of your health information before they will pay us for your treatment.
Health Care Operations
We may use and share your health information to run our organization, improve your care, and contact you when necessary. For example, we use health information about you to manage your treatment and services.
We may use Patient Information to contact you to inquire or survey about the patient experience at the location visited and the prospect of future services or improvements needed to continue as your services provider.
We may use or disclose your health information to provide you with appointment reminders—such as voicemail messages, postcards or letters.
We may disclose your health information to a family member or close friend who is involved in your health care, or to someone who helps pay for your care. We also may disclose your health information to disaster relief organizations to help locate a family member or friend in a disaster.
We may create and use aggregate Patient Information that is not personally identifiable to understand more about the common traits and interests of our patients.
We may utilize one or more third-party service providers to send emails, manage practice software, or handle other functions on our behalf. These service providers are contractually obligated to protect the privacy of your Patient Information and are not allowed to use or disclose any information other than what is specified in our contract.
Emails About Special Offers and Promotions
It is our intention to only send email communications that would be useful to you and that you want to receive. When you provide us with your email address as part of the registration or appointment setting process, we will place you on our list of patients to receive informational and promotional emails. In addition, patients and visitors to our website are given the opportunity to opt-in to receive electronic promotional communications by selecting the option to receive promotional emails from us on our website.
How to Opt-Out
Each time you receive a promotional email, you will be provided the choice to opt-out of future emails by following the instructions provided in the email to unsubscribe. You can opt-out at any time by following the instructions provided.
Destruction of Information
Prior to the disposal of Patient Information we will destroy, erase or otherwise make your personal information unreadable, including Social Security numbers, credit card numbers and other identifiable information.
Measure usage of various pages on our website to help us make our information more pertinent to your needs and easy for you to access; and,
Provide functionality such as online scheduling, bill paying, and other similar instances we believe would be of interest and value to you.
We may disclose Patient Information to law enforcement agencies, or may be required to disclose it during the discovery process in litigation, pursuant to a court order, or in compliance with any applicable law, regulation, rule or ordinance.
Copyright and Trademark Notices
The contents of our website are protected by United States and International Copyright and Trademark law. Any unauthorized use is strictly prohibited and may subject a violator to civil and criminal penalties. All rights reserved.
Privacy Protection Policy Changes
We are required by law to give you this notice and to follow the terms of the notice that is currently in effect.
In the future, we may need to change this policy. All changes will be included in this policy so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. This policy was last updated on September 22, 2021.